START-UP All DERUI equipments come with on-site commissioning by factory technician, as well as training for mine operators and maintenance personnel. DERUI technicians will not leave the site until machine is up and running to desired level. Quicker start-up means a faster path to profit. DERUI's complete portfolio of start-up and relocation services helps you get up and running as quickly as possible, cutting out hindrances and adding weeks of additional production time compared to going it alone.
EXPERTISE ON SITE Our highly trained, expert engineers deliver you the right parts and service solutions to ensure safe operations, low operating costs and a longer service life. On-site experts keep you regularly informed about any necessary operational details related to your equipment, such as operational KPI's. This gives you the right information to make better decisions and helps you to address maintenance issues in a timely manner.
Periodic visits during the first years of operation are also optional, to ensure that equipment is running at optimum levels resulting in high production rates for our clients.
TRAINING ON SITE Instruction by our expert staff is the basis for the professional and safe use of DERUI equipments and enhances customer satisfaction.
For this reason, DERUI offers a wide range of different training courses. Alongside technical training courses for distributors and customers, we also offer the option of holding induction courses on site. We also offer training for drivers in our works, as well as training courses for maintenance and service personnel. Contact us to work out the perfect training programme for your company.